01Introduction
Give Me Experts ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. By accessing our website or engaging our services, you consent to the practices described in this policy.
We operate globally with headquarters in Ayodhya, India, and comply with applicable privacy laws including the IT Act, 2000, GDPR, and California Consumer Privacy Act (CCPA) where relevant.
02Information We Collect
We collect information that you voluntarily provide to us when you express interest in our services, register on our site, fill out forms, or contact us. The types of data may include:
- Personal Identifiers: Name, email address, phone number, company name, job title.
- Account Credentials: Username, password (encrypted), and profile preferences if you create an account.
- Communication Data: Messages, inquiries, feedback, and support requests.
- Technical Data: IP address, browser type, device information, and usage analytics via cookies.
- Project & Billing Info: For consulting engagements, we may process business details and payment information (processed via secure third-party gateways).
🗄️ Data Minimization: We only collect data necessary to deliver our services and improve user experience.
03How We Use Your Information
Give Me Experts uses collected data for the following legitimate business purposes:
- To provide, operate, and maintain our IT consulting and technology services.
- To respond to your inquiries, schedule consultations, and deliver project proposals.
- To manage user accounts, authentication, and access to client portals.
- To send technical notices, security alerts, and support messages.
- For marketing communications (with your consent) such as newsletters, industry insights, and event invitations.
- To improve website functionality, analyze trends, and enhance security.
04Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data only in the following scenarios:
- Service Providers: Trusted third parties who assist in hosting, analytics, payment processing, or customer support under strict confidentiality agreements.
- Legal Compliance: When required by law, court order, or government regulations to protect rights, safety, or investigate fraud.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with notice.
- With Your Consent: Any other case where you explicitly authorize sharing.
| Category of Data | Recipients | Purpose |
|---|
| Contact & Inquiry Data | Sales, Support Teams | Respond to requests, demos |
| Analytics (Cookies) | Google Analytics, HubSpot | Performance monitoring |
| Payment Information | Razorpay / Stripe | Transaction processing |
05Security & Data Retention
We implement industry-standard administrative, technical, and physical safeguards to protect your data, including encryption (SSL/TLS), access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, contact data is retained for 5 years after last interaction unless you request deletion.
06Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Object: Opt-out of marketing communications or certain processing.
- Data Portability: Receive your data in a structured format.
07Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences via your browser settings. Essential cookies cannot be disabled as they ensure site functionality.
Third-party services (like Google Analytics) may set cookies subject to their own privacy policies. By using our site, you consent to cookie usage unless you adjust browser settings.
08Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately for removal.
09Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in legal, operational, or technological updates. The "Last Updated" date at the top indicates when the latest version was published. Continued use of our website after changes constitutes acceptance of the revised policy.
10Contact Us About Privacy
If you have questions, concerns, or wish to submit a data request, please reach out to our Data Protection Officer (DPO):